SAME DAY SHIPPING TERMS AND CONDITIONS:

In order to provide you with the best service and quickest delivery times, all orders received by 2PM CST, Monday-Friday will be processed and shipped that day. Orders received after 2PM CST will be processed and shipped the next business day. To ensure quick turnaround, Hearthware, Inc. unfortunately cannot manage cancellations during the processing period. This is only available for orders shipping within the continental United States. By ordering, you agree to these cancellation terms.

NINETY (90) DAY RETURN GUARANTEE TERMS AND CONDITIONS:

Please be advised that you may, if not completely satisfied with your purchase, return your NuWave PIC2 within ninety (90) days of purchase for a full product refund, less shipping and processing charges. This applies to orders with approved credit being delivered to all valid physical mailing addresses within the United States. By accepting this offer, you agree to the terms of this guarantee.

ONE (1) YEAR MANUFACTURER'S WARRANTY INFORMATION:

NuWave PIC2 is covered for a full one(1) year under normal use. If you have any questions or comments, please contact our Customer Service Department at 1-888-689-2831 between the hours of 7am and 10pm CST or email at picsupport@hearthware.com.

FOR QUESTIONS OR COMMENTS:

Your questions, comments and concerns are important to us. Our customer service hours are Monday-Friday 7am to 10pm CST. If we receive your email after the close of business, you will receive a response by the end of the next business day. Thank you.