SAME DAY SHIPPING TERMS AND CONDITIONS:
In order to provide you with the best service and quickest delivery times, all orders received by 2PM CST, Monday-Friday will be processed and shipped that day. Orders received after 2PM CST will be processed and shipped the next business day. To ensure quick turnaround, NuWave, LLC unfortunately cannot manage cancellations during the processing period. This is only available for orders shipping within the continental United States. By ordering, you agree to these cancellation terms.
NINETY (90) DAY RETURN GUARANTEE TERMS AND CONDITIONS:
Please be advised that you may, if not completely satisfied with your purchase, return your NuWave PIC within ninety (90) days of purchase for a full product refund, less shipping and processing charges. This applies to orders with approved credit being delivered to all valid physical mailing addresses within the United States. By accepting this offer, you agree to the terms of this guarantee.
MANUFACTURER'S WARRANTY INFORMATION:
The NuWave PIC is covered for a full one (1) year under normal use. NuWave, LLC will provide the necessary parts and labor to repair or replace the cooktop during this time. After the expiration of the warranty, the cost to repair or replace the cooktop will be the responsibility of the owner. If you have any questions or comments, please contact our Customer Service Department at 1-877-689-2838 between the hours of 8am and 4:30pm CST or email at firstname.lastname@example.org.
FOR QUESTIONS OR COMMENTS:
Your questions, comments and concerns are important to us. Our customer service hours are Monday-Friday 8am to 4:30pm CST. If we receive your email after the close of business, you will receive a response by the end of the next business day. Thank you.